How we CRM’ed?

Implementing a CRM is an arduous, time taking but rewarding task. There is a lot to say. Here is the tl;dr version, part of which appeared in this post by our friends at Exotel before.  We believe certain applications for examples CRM and ERP are critical to the productivity of a startup and hence should…

The Dashboard

One fine day in the not so hazy past, Ashmesh came up to me with a notebook and pen in hand, to have a discussion about an internal dashboard I was supposed to work on. This dashboard, he said, was intended to give us a brief overview of the websites, updates and other stats of NowFloats,…